Privacy policy

Privacy Policy

At Maevn, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. By using our website or placing an order, you agree to the terms of this policy.

Maevn is operated by Mallory Essentials LLP, registered in India.

Information We Collect

When you place an order or create an account, we collect:

  • Your name, email address, phone number and delivery address
  • Payment information processed securely through our payment partners. We do not store card details on our servers
  • Order history and communication records
  • Device and browsing information when you visit our website, including IP address, browser type and pages visited

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates and delivery notifications
  • Respond to your queries and support requests
  • Send promotional emails or offers if you have opted in. You can unsubscribe at any time
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell, rent or share your personal information with third parties for their marketing purposes.

Third Party Services

We work with trusted third party services to operate our business, including payment gateways, shipping partners and analytics tools. These services have access to your information only to the extent needed to perform their functions and are obligated to protect it.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse site traffic. You can disable cookies in your browser settings, though some features of the website may not function properly as a result.

Data Security

We take reasonable precautions to protect your personal information from unauthorised access, misuse or disclosure. All transactions on our website are encrypted using SSL technology.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information, subject to legal obligations
  • Withdraw consent for marketing communications at any time

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Children

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns or requests regarding your personal information, please reach out to us.

Email: hello@maevn.in

WhatsApp: +91 8097234758

Monday to Saturday, 10 AM to 7 PM

Mallory Essentials LLP 1/10 Perundurai Main Road Chithode, Erode Tamil Nadu 638102 India